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Deposit At Time of Booking
1. A Minimum deposit of $200 per person is required for resort room accommodation. A minimum
deposit of $2000 is required for weekly house reservations or half the reservation amount up to
$1000 for less than a one-week stay.
2. A deposit received before February 15, 2008 will receive 5% off booking price and another
5% off if payment is received in full before March 15, 2008. Bookings paid in full prior
to December 14, 2007 receive a 15% discount (minimum 5 night stay).
Payment Methods
Equal billing can be made over several months before your stay. Booking price less deposit can
be divided equally over the months remaining before June 15, 2008. Payments can be drawn
monthly from a credit card or post-dated cheques. A 5% discount is applied to 5, 7 or 9 night
packages with this method if deposit is received before Feb. 15, 2008.
Final Bill Payment
1. Final bill must be paid at check out and paid only by cash, credit card, traveller’s cheque or
debit card.
2. Outstanding balances not paid on departure will be put through on credit card, with a copy
of the bill forwarded to you by mail.
Reservation Confirmation
1. Guests must be at least 21 years of age to make a reservation.
2. Reservations cannot be confirmed without credit card deposit or receipt of deposit cheque.
3. Specific room requests are not guaranteed, only accommodation category. Specific requests will be noted.
4. Confirmation will be sent with all reservation information.
5. Changes to confirmed reservations are subject to a $25.00 administrative fee.
Cancellation Policy
1. All cancellations are subject to a $50 processing fee.
2. Cancellations made within 60-90 days of arrival date will forfeit 25% of their deposit.
3. Cancellations made within 30-60 days of arrival date will forfeit 50% of their deposit.
4. Cancellations made within 30 days of arrival date will forfeit the full deposit.
5. No credits or adjustments are made for late arrivals, early departures or missed meals. Full
payment on your original booking will be required at check out.
Summer Single Supplement: Single Supplement charges of 25% will be applied to the
posted adult rates for accommodations in the Birches and Spruces or stay in the Beeches
with no single supplement charge.
Spring & Fall Single Supplement: All accommodations are available with a 25% single supplement.
Additional Adults: Additional adults sharing a double occupancy room are charged $95.00 per
person per night including package inclusions.
Tax and Service Charges: Package rates are subject to applicable taxes and service charge.
All rates are quoted in Canadian dollars.
Leisure Service Charge: A 12% service charge is added to your package rate. The service
charge is shared by employees in the form of bonuses and wages.
Group Service Charge: A 15% service charge is added to your package rate. The service
charge is shared by employees in the form of bonuses and wages.
Tipping: Should you wish to reward staff for outstanding service please do so at your discretion.
Use of Facilities & Weather: Delawana shall not be liable for non-utilization of package
components or loss of recreational opportunities due to weather, power failure or any other
circumstances beyond our control.
Dress Code: Sportswear or casual dress is fine throughout the day. "Dress Casual" is preferred in
the dining room. Definitely no cut off shorts/shirts, tank tops, swimsuits, hats, muscle shirts, etc.
Visitor Day Passes: Day visitors must purchase a day pass to use the resort facilities.
$25 plus service charge and applicable taxes.
Docking: Docking fee is included with overnight accommodations.
Pets: Regretfully but firmly, no pets are allowed. Kennels are located in the Midland area.
Smoking: All of our accommodations are non smoking
and due to fire regulations no cooking equipment is
permitted in our room accommodations.
A $200 extra cleaning charge will be applied to guests
folios if the accommodation has been smoked in.
Thank you for your understanding, cooperation and
compliance concerning this matter.
Rates are subject to change without notice.
Delawana Inn Spa & Conference Resort is not responsible
for errors and omissions.
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